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If you are not fully satisfied with your purchase, let us help you with a replacement, or return.

You can return or exchange almost everything within 30 days for a full refund. Simply return your item(s) to us with all contents and packaging, and proof of purchase. We will process your return or exchange.

 

 

Our goal is to ensure your complete satisfaction

If, for whatever reason, you are not fully satisfied with your purchase, you can return it to BobTronics.com within 30 days of purchase date. Subject to conditions below.

Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise

 

Refunds & Credits

Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. Once we receive and inspect the product we will credit your account. Please allow 5-7 days for a credit to appear on your account.

 

Exchanges

If the item was sent back for an exchange, please allow 3-5 business days for the replacement to be processed.

 

Conditions

Please read all conditions below. If conditions are not met, BobTroncs.com reserves the right to refuse the return or to charge a restocking fee not less than 15%.

·       All returned or exchanged items must be in new condition, in their original box, and must include all packing material, blank warranty cards, manuals, and all accessories.

·       BobTronics.com is not responsible for personal data or items left in returned merchandise.

No Return/Exchange on the following:

·       TVs, combos and monitors 37" and larger once any of the packaging has been opened.

·       Computers and Computer Software, once any of the manufacturer's packaging has been opened.

·       Special Order merchandise or any item indicated on the website as non-returnable.

·       Underwater equipment that has been submerged.

·       Educational tapes and books once unwrapped.

·       BobTronics.com Gift Cards are redeemable for merchandise only and may not be redeemed for cash.

Defective items may be repaired, exchanged or refunded at our discretion for the same model or manufacturer's equivalent model.